Virgin Media Internet Security comes with some great features, such as Parental Controls and safe Banking. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. I added it to the 'allowed websites' list, and it's working fine. that you are wishing the adjust the Parental Controls of a mobile phone's data service ?It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. Changing DNS on your device is the best option VM have other DNS 194. com and we’ll look into them. The appearance of Web Safe has changed slightly in the last few days. 168. 1. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. IP address 192. You can find out more FAQs about Web Safe here. Forum; Apps. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. It may take up to 24 hours for the change to be. com and we’ll look into them. 8. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. I can not get websafe/child safe to work on any device. Tech Chatter. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. Re: Blocked websites list gets removed. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. In response to Graham_A. We would like to show you a description here but the site won’t allow us. com again and noticed a. on 15-04-2023 15:47. 168. 88K views 5 years ago. Business, Economics, and Finance. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Learn how you can change Web Safe settings to turn Child Safe off. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. Having the same problem on multiple devices. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. All seem okay. 8. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care. Then follow the instructions on screen to finish your set up. Open any browser and, in the address bar, type Virgin Media IP address — 192. You need F-Secure SAFE – our award winning internet security package. virginmedia. Just bear in mind this would reset everything. Virgin Media Web Safe and Virgin Media. Shaun0963. Modem-only. What is Virgin virus safe? Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Hey @DavidCalla,. Select SPAM Settings. org (returns an SSL error), and ProtonVPN. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. Preferred DNS 192. If you see two software update options available, choose the one you want to install. cheating, porn, social media etc. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. I have 3 devices. They come in all shapes and sizes, from stand-alone software. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 140 and not, the expected, 81. Networking and WiFi. More about Virgin Internet Security. VPN Apps for all devices and unlimited simultaneous connections. Reply. com, minecraft. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. pc. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. When I go to the Web - 5155296. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. If you changed the computer's network settings to use any Public DNS does that re-gain access. Any help appreciated. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. We hope that helps. I have noticed that when I view my account it is blank where. Click: My Apps. Discover the web for yourself. VPN operates fine for use with : Virus Safe : Enabled Child Safe: Disabled - When Enabled this settings blocks VPNs / Teleconfs / Messenger Apps via DNS redirectionMy Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care. View Apps > Web Safe > manage your Web Safe settings - takes. For a single one, you may be able to get an exemption. Please keep an eye out for a purple envelope at the top right corner of your Forum page. Networking and WiFiI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Hello, I am having this problem too. Select the firewall and tick the following protocol. . 2 years later this problem still persists. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Abdelmonem. I've been trawling these god forsaken forums for an hour now, and all the people with the same problem you say "okay I'm PMing you to resolve this issue". Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Learn how you can change Web Safe settings to turn Child Safe off. Email settings for addresses ending in @VirginMedia . I’ve had my broadband up and running since 10/09 and I set the account up just before then. Have a look in the Virgin Media online account. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. If this happens, check Virgin Media Web Safe settings and ensure they don’t block access to PureVPN or VPN websites. - 5083340. Go to Settings > General, then tap Software Update. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Virgin Media and you have confirmed Child Safe is on. If you want to protect children, then click on the Child Safe filter. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . Been trying to access my account so I can manage my Web Safe settings but when I try to access my account it tells me to complete my profile. Parental controls block websites and applications that you think are unsuitable for your child. VM has WebSafe enabled. Virgin Media takes online safety seriously. Like a lot of people here it seems. This is a fast and very easy trick that can work even if you're not a Virgi. Community Natter. 0 Kudos. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIn this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Please try again later. 1. If your websafe option is off, then the toggle will be greyed out. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. 8. Just sign in to My Virgin Media and change your settings. I checked the DNS entries for NordVPN. Child Safe: Disabled - When Enabled this settings blocks VPNs / Teleconfs / Messenger Apps via DNS redirection. Account - Cable. NordVPN – Extensive server network. Virgin Phone Switchover. com 9. Tech Chatter. tried using websafe today, blocking specific websites, those websites are still able to be accessed. Settings page Enter this web address into your browser to change Hub settings, like your SSID or WiFi password. 1. Web safe provides ultimate protection when using the internet. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. I'm sorry to hear you're having issues managing your Websafe settings and that searching the community didn't provide the help you needed. A. type roblox. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Options. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. It's great having you on board with us in the Community. ++ Child Safe : Disabled ( this is the setting that is causing the VM DNS to intercept use of VPN & Conference calls etc )The IP Addresses shown (in bold text below) from nslookup result confirms query is against Virgin Media's DNS at 192. Options. I regularly block YouTube for my children safety and mental health and for weeks now I have been unable to block this. I am trying to turn on the web safe settings but it's not working. Options. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. com 9. Kind Regards, Steven_LQuickStart, set up and connections. Login in the the Virgin Media online account and try the to enable websafe. AS Name. 🙂 I'm sorry to hear that you're still experiencing this issue. on 20-08-2018 08:53. Tap Install Now. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Learn how you can change Web Safe settings to turn Child Safe off. . . Options. Login to the Virgin Media online account and check the Web Safe settings. Breaking down some broadband barriers 8. What’s more, it’s compatible with all. To activate Virgin Media Parental Controls select ‘ACTIVATE’. All devices would need to be re-connected to the WiFi. Thanks for confirming your details via private message . Any website unsuitable for children is blocked by default. 168. Virgin Media. This is a fast and very easy trick that can work even if you're not a Virgi. Virgin Media Web Safe allows you to restrict certain types of. ) and blocked and allowed websites have disappeared completely. Click: Web Safe. select Save changes and confirm changes are. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. These are two settings – Virus Safe and Child Safe. New here. Welcome to the community and thanks for taking the time to post your issue on the forums. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. See. Child Safe - Disabled. If you’d like to change the. Changing network settings to use any Public DNS should re-gain full access for the device. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. 0 Replies 552 Views 0. Morning everyone, I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly. Reply. run the Standard test and confirm the. This video is about how to use any website that has been blocked by Virgin Media. Options. e. Open a Web browser (e. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Virgin Media; My Virgin Media; Shop; Help;. The Virgin Media blocking method. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. These are two settings — Virus Safe and Child Safe. What is the website,. 1. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. These are two settings — Virus Safe and Child Safe. VPN operates fine for use with : Virus Safe : Enabled. Recently while trying to access certain websites, golfing etc (please no digs). Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. Why is this marked at solved. We give all our customers a complete, market leading security package called Virgin Media Security,. 8 & 8. Please keep an eye out for a purple envelope at the top right corner of your Forum page. Legal ; Modern slavery statement ; Sitemap ; Contact us ; Our Cookies ; Virgin Media and O2 ; Keeping children safe online. 8. Email address. , fortnite. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. Once logged in you will see 2 filters; Virus Safe and Child Safe. Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018 Virgin Mobile SIM swap - Unlocking code tips in Self Care Videos 12-12-2017 Virgin Mobile SIM swap - Backing up your contacts in Self Care Videos 12-12-2017Turn your TV on and get connected. on 27-07-2022 14:17. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. Security matters. Home Phone. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. nslookup protonvpn. Stream from Virgin Media. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Navigate to the My Apps tab and select Web Safe from the menu. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. Parental controls block websites and applications that you think are unsuitable for your child. If you're a Virgin Fibre customer, when you register for My Virgin Media we'll ask to you choose your Web Safe settings. I have turned off the 'Web Safe' settings in my Virgin Media Online Security settings, both Virus Safe and Child Safe are turned off and while turning these off certain websites did come unblocked, I'm still finding an issue with this website which I desperately need to access because of my job. Settings to enter. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. Every computer on the internet must have a unique. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Options. 100. 67. I have added the address to the "accepted" list of web addresses on the router. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. My email header says that my network settings prevent content from loading privately. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Welcome to Virgin Media’s help and support page. Child Safe is enabled by default for new A/Cs. Need to contact Virgin Media Customer Services?. I’m sorry to hear of the issues that you’re having with your web safe settings at the moment. Just sign in to My Virgin Media and change your settings. 17-04-2023 12:57 - edited 17-04-2023 12:58. Unless virgin is specifically blocking the IPs of your. I'll be in touch soon. Select the Settings cog in the top right-hand corner. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. 140 and not, the expected, 81. Click: Web Safe. Thanks TimWatch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. Click on My Apps then Web Safe. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. From there the Web Safe can be accessed and configured. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. I know for a fact there is a problem with the provider and not my laptop. 0. e. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Information on how to use Web Safe can be found here. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Changing DNS on your device is the best option VM have other DNS 194. It's the same for virus safe and child safe. Open Advanced settings. 159. on 06-03-2023 16:05. Browse Virgin Media Virgin Media Community. At Virgin Media, we pride ourselves on our parental controls. For best protection, we recommend using Virgin Media Internet Security and Web Safe. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHere is a fun selection of some of the lies that Virgin Media have told us so far: It is your router settings at fault; It is your device settings at fault; It is your browser settings at fault; The websites are all blacklisted; Your IP has been banned from all those websites; It is your family safe settingsI'm sorry to hear you're also experiencing issues with the Child/Web Safe settings on your account. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 168. Try computers with Cisco’s OpenDNS using 208. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 8. org. Method 2: Flush DNS Cache. com (connection reset error). Tried every browser, device, incognito mode etc. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 100: The Internet Security team have stated Child Safe is on and whilst that maybe the case it is not working, i. Go to Settings > General, then tap Software Update. 1 or 192. Since the VM site had its overhaul and re-layout the "Web Safe" settings page seems to be broken. Options. Options. If, however, you're still experiencing the problem, please pop back to us. Virgin Phone Switchover. 0 Replies 530 Views 0 Replies 530 Views QuickStart - Upgrading Fibre & TV to Hub 3. All Rights ReservedClick on Manage Web Safe Switch on Child Safe Adjust the settings according to the level of protection you want Click Apply For more tips on how to keep your kids safe online,. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. 296. I called VM and after waiting nearly an hour the person on the end of the phone reassured. Welcome to the community and thanks for taking the time to post your issue on the forums. . Bypass Child Safe & Virus Safe. VPN Apps for all devices and unlimited simultaneous connections. VPN operates fine for use with : Virus Safe : Enabled. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. . on 09-09-2023 11:35. That's all well and good, but it means people looking. 168. Login to the Virgin Media online account and check the Web Safe settings. I just got a URL from the IT team for the VPN. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Joining in. Our protection software can be installed on your mobile devices too,. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Settings. You’ll be able to block groups of sites by category, configure blocking for specific. on 10-06-2023 13:58. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 8 and/or 1. All in all, CyberGhost VPN is a very affordable VPN option for Virgin Media, no matter if you use their Internet service and want to get rid of throttling or VPN blocks, or you want to simply watch Virgin TV Go from outside the UK without restrictions. Makes sure your dns settings on your computer are manually set - 8. Thank you for the help. Once logged in you will see 2 filters; Virus Safe and Child Safe. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 123. --. Click here to view more details on content filters from Virgin Media’s Web Safe. How to Switch Off Virgin Media’s Web Safe and make Unblockr accessible via the ISP Follow the steps below to. Login to the Virgin Media online account and check the Web Safe settings. My Virgin Media App. 222 & 208. 8. Finally with regard to the traceroute - It leaves VM's network and stops one hop short of the destination. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. . 65% of young people aged 11-16 are in favour of the. 9. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. How to access advanced settings. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. Choosing your Web Safe settings Web Safe is of course up to you, and there may be situations where you don't need it. 1. e. make sure you are using Virgin Media's DNS; if you go to 1. Any website unsuitable for children is blocked by default. Virgin Media Web Safe. See for more details. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Reply. Toggle the button next to Child Safe option to turn it Off. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. IPCONFIG reports DNS servers as 194.